Oxford Mini Dress
- Express Post, must arrive by 5pm on hire start date, single postage fee covers a prepaid return satchel (consistent with ATD's combined postage field).
- If it does not arrive due to an Australia Post delay and TDHS shipped within Australia Post's stated timeframe, the customer gets a credit for the hire fee less postage paid, not a refund and not full credit.
- Must notify in writing to hello@tdhs.com.au within 24 hours of receiving the item, and return it within that same 24 hour window.
- $30 handling fee deducted from the hire fee, postage is not refunded on top of that.
- Exchanges follow the same structure, hire fee credit excluding postage, less the $30 handling fee.
- Credit notes valid 6 months, matching ATD's standard.
- If delayed by Australia Post but TDHS posted the next business day, no refund at all.
- If the customer returns it the same day it arrives, credit for hire fee less $30 handling fee and less postage.
- Minor wear or tear that doesn't make the item unusable.
- Retained fragrance/perfume odour after dry cleaning.
- Minor stains or pulls.
- 10+ days before start date: full hire fee as a credit note (no refunds ever given on cancellations).
- Less than 10 days before start date: 80% hire fee credit note, TDHS keeps 20%.
- AfterPay: full hire fee forfeited on cancellation, customer still owes the 4 fortnightly instalments.
About Mossman
Created in Melbourne, Mossman is a forward-thinking, alluring and dynamic fashion label for the contemporary, empowered woman. Perfectly blending relaxed Australian style with the timeless aesthetic of European fashion, the Mossman woman's style is a captivating mix; effortless and pared back, yet fashion-forward and distinctly modern. This dedication to creating superbly curated, premium quality, directional collections has made Mossman a label firmly at the forefront of the Australian fashion world and a wardrobe staple of sartorially savvy women the world over.
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How It Works
Book
Search, browse, filter & compare till you've found your perfect dress, then book instantly on our website.
Wear
Your package arrives 1 or 2 days before your event, fulfilled by one of our professional rental company partners. Wear it, love it!
Return
Pop the dress into the provided postage-paid satchel and drop it into an Australia Post box or office. No need to worry about cleaning, we've got you covered!
